Refund Policy :

a. Refund Eligibility: If you successfully cancel your order within the specified cancellation deadline, we will provide a full refund of the purchase price to the original payment method used during the order.

b. Refund Processing Time: Refunds will be processed within [insert number of days] from the date of cancellation approval. Please note that it may take additional time for the refund to reflect in your account, depending on your payment method and financial institution.

Exceptions

a. Custom Orders: Orders for custom-made or personalized sweets may be subject to different cancellation policies, and cancellation may not be possible after a certain stage of production.

b. Perishable Goods: Orders for perishable items, such as fresh sweets or chocolates, may have limited cancellation options due to their short shelf life. Cancellation requests for perishable goods should be made as early as possible.

Contact Us:

If you have any questions or need assistance with order cancellations, please contact our customer support team at sales@svvonline.in.